Who we are
‘Myriad by UCAS’ apps and websites (collectively “Myriad”) refer to apps and webpages hosted at https://myriad.ucas.com and on other related domains and subdomains. Myriad by UCAS is a trading name of UCAS Media Limited. This policy may refer to UCAS Media Limited and Myriad as “we” and our registered address is Rosehill, New Barn Lane, Cheltenham, GL52 3LZ. We’re responsible for taking care of your personal information in line with the Data Protection Act 2018, and the UK General Data Protection Regulation (GDPR) when using our sites and services.
The services and the sites of Myriad are provided to support the work of the Universities and Colleges Admissions Service (UCAS). UCAS, a company limited by guarantee registered in England and a registered charity is the ultimate parent of Myriad.
Myriad is committed to protecting the personal information you provide to us and recognises the importance of being clear about how we intend to use it. If you have any questions about our use of personal information or this policy, please contact our Data Protection Officer via email@example.com.
If we make any major changes to the policy, we’ll add an alert on through the app, website, our social media channels, or through direct contact with you. If you are under the age of 16, you can take a look around our website, but you shouldn’t give us your personal information, as our services are for people aged 16 or over.
Like most websites, Myriad collects non-personal data information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Such information is used to better understand how Myriad’s visitors use its website. From time to time, Myriad may release non-personal data information in aggregate (anonymised) from, for example by publishing a report on trends in the usage of its website.
Myriad also collects limited data which may potentially be personal data such as Internet Protocol (IP) addresses. If you are the only person with access to your computer or device it may be possible to use this data to identify you. We may produce combined statistics about visitors to our website and website traffic patterns, answers to questions, content entered, and related website information. The information used for these purposes is aggregated (i.e. combined with other user data) and anonymised. It’s used to improve our website and will not be shared in a way which identifies individuals.
How we use your personal Information
When you visit our website or use our app, we may collect your personal information based on your use of our services.
Collecting and using your personal information
Signing up to obtain more information about Myriad
If you sign up to receive information about Myriad and provide us with your contact information we may send you information about our products and services. We may also invite you to enter competitions or respond to surveys.
If you no longer wish to receive such information you can use the unsubscribe link in any of our emails or contact firstname.lastname@example.org.
When you make use of app the create a profile or provide information to support an application
If you download the app or use the web interface, we will collect your name, password, email address or relevant account details used to register your account.
Making a scholarship search
You will be able to provide us with additional information about your circumstances to support the scholarship search. You do not have to provide any further details at this stage if you what to review all options; any additional information you provide will help us identify scholarships which may be available to you.
When you identity a scholarship you wish to apply for we will direct you to the relevant third party website to make your application.
Applying for accommodation through Myriad Rooms
If you apply for accommodation through us, we may ask you for additional information to support that application. We will then share that data will our accommodation partners to support your application.
Using Myriad Jobs
You can use our search to identify part-time work which may be of interest. If you, wish to apply for a role we will direct you to the relevant employer’s website.
‘Special category’ personal information
To support your application, we may ask you to provide special category personal information as detailed below, which may be shared with the course providers you apply to.
Sharing your personal information
We may share your personal information with organisations or individuals, for the purposes listed below.
Supporting your application to higher education
Prevention and detection of crime
We may share personal information with relevant statutory organisations, like the police, to support the prevention and detection of crime.
Supporting your use of the app or website
We may share your personal information with employees of UCAS, or our suppliers who provide services to us, if this is necessary to progress or address your request/enquiry.
Applying for accommodation
If you use our services to apply for accommodation, we will share the data you supply in your application with our accommodation providers partners. They will then use that information to review you application and provide you with further details.
Other uses of your personal information
We may additionally use your personal data for the following purposes:
We use third party suppliers who provide parts of our services for us. We have contracts in place with these suppliers, which require them to use personal data only to provide these services to us in accordance with data protection law.
Where we use the services of a supplier which involves transferring personal data outside the UK will ensure:
If you want to know more about international transfers of your personal data, please contact email@example.com
Myriad does not disclose or process personal data other than as described above. Visitors or app users can refuse to supply personal data, with the caveat that it may prevent them from engaging in certain website-related or app-related activities.
Lawful basis for processing your information
The above processing of your personal data will be based on the following lawful basis in accordance with the UK GDPR:
‘Special category’ personal information
Certain data is afforded additional protection under UK GDPR due to its sensitivity. The regulation requires us to identify an additional condition that allow the processing of this data. Myriad collects and processes special category data to assist in supporting your application for study and the provision of our services.
Purpose 1 – Equality monitoring
When applying, you can choose to tell us your ethnicity, sexual orientation, and religious beliefs. This will be shared with the provider who can use this information to review their performance in meeting their statutory duties in the Equality Act 2010. We may also use this information to produce similar analysis about the users of our systems.
UK GDPR basis for processing – Article 9 2 (g) where the use of personal information ‘is in substantial public interest’, which the Data Protection Act 2018 clarifies can include keeping under review the existence or absence of equality of opportunity or treatment between different groups of people, including differences based on ethnicity, religious beliefs, and sexual orientation.
Purpose 2 – Assisting you if you declare a disability
Confirmation of a disability or any special needs allows providers to arrange additional support and make necessary arrangements for applicants at an early stage.
UK GDPR basis for processing – Article 9 2 (b) where the use of personal information is necessary for carrying out obligations in the field of social protection law.
When applying to courses leading to professions or occupations exempt from the Rehabilitation of Offenders Act (1974), applicants are required to declare whether they have any criminal convictions, including spent convictions. This enables universities and colleges to identify potential issues at an early stage and undertake ‘fitness to practice’ assessments to identify if an applicant is suitable for a course.
Criminal conviction information may also be required to support visa applications through the relevant course provider.
Data Protection Act 2018 – basis for processing:
Please contact us at firstname.lastname@example.org if you would like further details about the specific legal grounds upon which we are relying to process your personal data. This will be dependent on the way you have used the app and website.
Emails and Notifications
We may display in-app notifications and send push notifications to your device to inform you about the status of your application or profile. The settings for push notifications, together with the email settings, can be amended in the app settings menu, and you can also unsubscribe from emails at any time via the link at the bottom of each email.
We want to make sure we give you very clear information about the cookies we collect, how we use them, and how to disable them – read our Cookies policy.
Retention of your personal data
We will keep your information stored on our systems for as long as it is necessary to provide the services to you. The third parties we engage to provide services on our behalf will keep your data stored on their systems for as long as is necessary to provide those services to you. We will not store your information for longer than is reasonably necessary or required by law.
Even if you have accepted the processing of your personal data for marketing purposes (by ticking the relevant box), you have the right to ask us to stop processing your personal data for such purposes at any time. You can exercise this right at any time by contacting us at email@example.com.
The GDPR provides you with rights in respect of your personal information, including the right to:
If you wish to exercise any of the rights set out above, please contact us via firstname.lastname@example.org. Please note that not all these rights will be applicable to your use of our services.
You additionally have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Myriad takes appropriate technical and organisational measures to protect against unauthorised access, use, alteration, destruction, or loss of personal data held in our systems.
To support this activity, we use a range of measures to ensure the security of data including the use of firewalls, encryption and access controls.
Other websites you can access through Myriad
Last updated: 22 September 2022